Privacy Policy
Last updated: July 27, 2026. This policy explains how Instituto Vitória — Laboratório de Prótese Dentária Digital handles personal data related to this website and professional enquiries.
Data we process
We process information voluntarily provided by professionals, such as name, phone, email, city, country, clinic or laboratory, service of interest and messages.
WhatsApp and external links
When you start a WhatsApp conversation or access Instagram and other external services, their own privacy policies also apply. We do not control their cookies, retention periods or practices.
Analytics, advertising and campaigns
When configured, Google Analytics and Google Ads may register pages, language, clicks, conversions, device information, cookies and campaign identifiers such as UTM, gclid, gbraid and wbraid. These services load only when their public IDs are configured.
Clinical files and patient data
STL files, clinical photographs and technical information should contain only what is necessary to produce and follow the case. The submitting professional must avoid unnecessary identifiable data and ensure the applicable legal basis, consent and authorizations.
Purposes and legal grounds
We use data to answer enquiries, prepare proposals, provide technical support, produce and ship work, prevent fraud, comply with law, measure performance and improve the website, under consent, contract, legal obligation or legitimate interests where applicable.
Sharing and international transfers
Data may be shared, only as necessary, with hosting, analytics, communications, transport and technology providers. Some providers may process data outside Brazil under appropriate contractual and legal safeguards.
Retention and security
We retain information for the period required by the stated purposes, legal obligations, defence of rights and technical service history. We apply reasonable safeguards and delete or anonymize data when appropriate.
Your rights
You may request confirmation, access, correction, portability where applicable, anonymization, restriction, deletion, sharing information, objection and withdrawal of consent. Identity verification may be required.
Controller contact
For questions or requests, email labinstitutodosorriso@gmail.com. Do not send sensitive clinical data by email unless necessary.